For users who experience slow internet connection or error loading web page, you may try this utilities tool.
You may visit
http://www.pingplotter.com and download PingPlotter to test your internet connection.
or direct download link at
http://www.pingplotter.com/downloads/pngplt_2.exe.
If problem occur, click File, Save Image and send the image to your ISP for review.
You may read report explaination here:-
https://support.exabytes.com/KB/a1937/ping-plotter.aspxAttached sample image with little bit packet loss at Hop2 due to my wireless router connection to my modem. It is not server problem.
Good luck!
